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Before your next session

Justbet Casino Responsible Gambling: Set Your Limits Before You Play

Only play from 18+, knowing that deposit limits, session time reminders, cooling-off periods, self-exclusion and reality checks sit in every Justbet Casino account.

Licensed & RegulatedOperating under license OGL/2018/3683/286 from the Gaming Control Board Curaçao since 2018
Key facts

Know Your Limits and Where to Turn

Where to find the age rule, the licence, the national register and a phone line, all in one place.

Minimum age18+
Licensed byGaming Control Board Curaçao, OGL/2018/3683/286
National registerBetStop
National Gambling Helpline1800 858 858
Account questions[email protected]
Built-in controls

Which Limits Can You Set Yourself?

After a quick read you will know which control to switch on and when it helps most.

Choose your deposit ceiling
A cap on what leaves your bank each day, week or month, set while money is still untouched. Switch it on before the first spin, not after a loss.
Check the clock
A quiet note appears mid-session to show how long you have played. Turn it on when sessions tend to stretch past what you planned.
A pause, not an ending
Takes a break of a fixed length, closing the account to play for that window. Use it when you want distance without shutting the door for good.
A firm line for later
Blocks play for a longer stretch and can follow a decision you have already made. Ask support to apply it if you prefer to talk it through.
See what you have spent
Shows a check of your time and spend while you play, so the numbers stay visible. Choose it if amounts blur once the session gets going.
Under your control

Set Your Deposit Limit in Minutes

It takes a few short screens, and no one has to explain their reasons to anyone.

Signed-in account view
Sign in and open the profile menu, then look for the responsible gambling section. Check that you are in the right tab before going further.
Before the spend, not after
Choose deposit limits from the list of controls on offer. Confirm you have the right tool, since each one acts differently on your account.
How long should it last?
Set the amount and pick the period that suits your budget. Review the figure once more, as it should reflect what you can spend comfortably.
What changes after saving
Save and check that the confirmation appears in your account. Note how the new cap shows on your next deposit attempt, then you are done.

How Long Should Your Break Last?

Keep your account, lose the impulse. Found under your account's safety settings, a time-out freezes play for hours or days of your choosing. Login stays possible, but deposits and bets are blocked until the period runs out. Picture it as switching off the lights while you keep the keys.

Is a pause still not enough? Closing access for months works differently: self-exclusion in your account stops play for a longer stretch, and it cannot be undone early. Request it from the safety settings; the account stays locked for the whole term you picked. Set it once the shorter pauses are clearly not enough.

BetStop, the nationwide register. BetStop, run by the Australian Government, sits above any single site. Registration takes about five minutes online, lasts a minimum of three months and can extend to a lifetime, with early cancellation only after those three months and a statutory declaration. Nothing is shortened on request. betstop.gov.au

Set the Home Up Before Anyone Signs In

Where the age check happens. No account opens without the age check clearing. Photo ID is requested at that stage and again before a first withdrawal, so the name and date match the player.

Can I lock the browser down? Software that blocks gambling sites can be installed on a shared laptop or phone. Set it with the password only you know, so the block stays on when the device is handed over.

Support for relatives. A calm conversation about money and time lands better than an accusation. The National Gambling Helpline on 1800 858 858 takes calls from relatives too, at any hour.

When Play Starts to Cost More Than It Gives

Play is meant to cost a fixed amount of entertainment money and nothing more. Catching the shift early keeps it that way, and a deposit limit or a pause set now is the simplest first move.

Any of these sounding familiar is reason enough to open your account settings.

  • Spending past what you planned
  • Chasing a session that went badly
  • Hiding play from people close to you
  • Borrowing or dipping into bill money
  • Losing track of time mid-session
  • Playing to fix a low mood
  • Feeling restless when you cannot play
Free support nearby

Who Can You Talk to in Australia?

Sets out who answers in Australia, when, and what it costs you to ask.

National Gambling Helpline
Trained counsellors answer free at any hour, every day of the year, for players and for the people worried about them. Conversations stay private, and self-help tools sit alongside the phone line. 1800 858 858 gamblinghelponline.org.au
Gamblers Anonymous Australia
Peer meetings run across Australia for anyone who gambles and for family members, where people share what worked for them in a room of listeners rather than advisers. gaaustralia.org.au
National Debt Helpline
Free financial counselling for gambling debt on weekdays during business hours, giving practical steps on repayments, arrears and talking to lenders. ndh.org.au
Before you ask

Clarity on limits and time away

Six questions Australian players ask about limits, pauses and stepping away, answered in a line or two.

If I take a cooling-off, when can I play again?+
Your account lists a cooling-off option alongside the other tools, and picking it stops play for the stretch you select. The block lifts when that chosen stretch ends, not before.
Can I get advice about a family member's gambling?+
Yes. The National Gambling Helpline advises relatives as well as players, and it answers every day of the year. Talking it through with someone who knows local services can make the next step clearer.
Can I lift a self-exclusion before the period ends?+
No. A self-exclusion stands for the whole term you selected, and it will not be shortened on request. That firmness is the point, because it protects the decision you made while thinking clearly.
Why does the casino ask for age documents?+
Only people aged 18 or over may hold an account here, so the age check happens before play begins. Documents are asked for so the details on file match the person who is playing.
Does self-exclusion here cover other casinos too?+
No. Exclusion set inside this account covers this account alone. BetStop, the national register operated by the Australian Government, is the route that reaches other licensed providers.
Who do I contact to shut my account permanently?+
Message the support team on their email address and ask for permanent closure, and they will confirm when it is done. Closure is final, so a pause or a self-exclusion may suit you better if you only need time away.

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